Setting up a Brand New Account
1.��� Open up Microsoft Outlook, and go to File >Account Information> Add Account
2.��� An �Add New Account� box should appear. Skip down and select �manually configure server settings or additional server types� and click �next�.
3.��� Another box should appear. Under �User Information� enter your name (first & last), and your new e-mail address ([email protected])
4.��� Under �Server Information� select the Account Type �IMAP�. If that is unavailable, POP3 is okay to use.
5.��� Both the Incoming & Outgoing Mail Servers should be mail.yourwebsite.com.
6.��� Enter your username (your e-mail address) and your password (make sure it�s entered correctly!)
7.��� Check the �remember password� box, and click the �More Settings� button on the right.
8.��� Go to the �Advanced� tab. If you used IMAP as your incoming mail server, enter the number 993. If you used POP3, enter the number 110.
9.��� Make sure your �Outgoing Server� (SMTP) is set to 26.
10.��� Go to the �Outgoing Server� tab and check the box next to �My outgoing server (SMTP) requires authentication. Make sure �Use same settings as my incoming mail server� is selected below it.
11.��� Click �ok� and then click the �Test Account Settings� button.
Updating an Existing Account
1.��� Open up Microsoft Outlook, and go to File >Account Settings >E-mail Accounts and open your e-mail account (you can probably just double click on it)
2.��� Make sure your Server Information is either IMAP or POP3.
3.��� Incoming & Outgoing mail servers = mail.yourwebsite.com
4.��� Make sure your user name is your e-mail address, and type in your new password.
5.��� Now, follow steps 7 � 11 above from the list above.
If for some reason Outlook still does not connect to your webmail, go back into the account settings and make sure your username (e-mail address) and password were entered correctly, and double check all the items on the list (s) above.
If you still can�t get it to work, please give us a call at 828-287-3353 for technical support.
